EMI (Equated Monthly Installment) Policy:

EMI (Equated Monthly Installment) is among the online shopping payment methods only for customers using any of the approved credit cards on Dolphin.com.bd. It allows users to place in clear equal monthly installments for their ordered products. For clients who use credit cards to purchase unique items from our website, Dolphin.com.bd has launched a convenient option to choose a monthly EMI facility.

  • EMI facility only for Credit Card Holder
  • EMI technology is only available for particular items costing over BDT 10,000.
  • Customers can select 6/12/18/24/36/48 Month EMI Facilities Depends on Credit Facilities by Bank. Selected Bank will responsible for any EMI Transections.
  • Customer Needs to pay the bank charge (Depends on Bank/Credit Facility/Interest)* for any EMI Transection.
  • Dolphin using the ssl commerz Payment & EMI Gateway, Dolphin isn’t responsible for any EMI Charge or Transaction Charge by the bank.
  • According to their own bank policy, various banks give different EMI tenure periods and each respective bank policy is applicable.
  • EMI is applicable for ordering one or more items in a single checkout, EMI may not be canceled or refunded for ordering multiple items in a single checkout.
  • If any customer wants to refund or cancel EMI payment, the Customer must claim EMI cancel issue within 24 hours to send an email – [email protected] – Subject: Cancel EMI Transaction #OrderID.
  • If any refund request claim after 24 hours of checkout, Dolphin will not responsible for Bank charges or EMI fees.